Clinical Support Nurse

South Bethlehem, NY, United States

Department/Unit:

Emergency Department

Work Shift:

Day (United States of America)

The Clinical Support Nurse, (CSN) assumes a leadership role by providing on-site expert consultation to Patient Care Services Staff in clinical patient care situations. The CSN teaches and supports staff to learn patient care skills that require additional education, may require clinical certification and are not easily met by unit specific opportunities. The CSN also has specific direct patient care responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist staff develop clinical skills and problem solve in complex patient care situations.
• Teach and support staff to initiate access and manage intravascular therapy.
• Provide direct care in selected complex patient care situations.
• Negotiate effectively to reach consensual decisions with staff and managers.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily as outlined in the attached annual competency assessment.  Reasonable

accommodations may be made, where feasible, to enable qualified individuals with disabilities to

perform the job’s essential functions.

EDUCATION:

Graduate of a professional academic nursing program. BSN or actively pursuing BSN preferred.

Holds current RN Registration or a Limited Permit to practice in the State of New York.

EXPERIENCE:

Minimum of three years recent acute care clinical experience in specific patient populations

served.

COMMUNICATION SKILLS:

Communicates effectively with patients, family members, employees and others.  Listens actively

and verifies and clarifies messages.  Seeks the input of others to achieve consensus. Applies

problem solving, negotiating and conflict resolution skills into communication. Utilizes Chain of

Command as needed to reach optimum outcomes.  Reads and interprets documents such as

Quality Reports and Hospital Policy and Procedures.  Ensures that patient care is documented on

established forms.

PROFESSIONAL SKILLS:

Carries out responsibilities in adherence to the highest standards of ethical conduct as defined by

AMC and the tenets of the Professional Nursing Organization.  Demonstrates conscientiousness

in such matters as record-keeping. Uses good judgment when performing the functions of the job

or when interacting with others.   Accepts direction, carries out instructions, works cooperatively

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.