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Customer Service Rep

Nesco Resource

This is a Contract position in Utica, NY posted February 20, 2021.

We are seeking someone to provide excellent customer service by utilizing in-depth knowledge of company products. The Customer Service Representative will receive and input orders into computer system and respond to customer inquiries regarding, product offerings, pricing, order status, and delivery schedules.

RESPONSIBILITIES:

  • Accurately process customers’ orders received into the computer in a timely manner for order placement verifying special deliveries, special items, etc. are correct.
  • Perform miscellaneous sales duties associated with the coordination of the sales, including scheduling and communicating with the shipping, warehouse, and accounting departments.
  • Communicate with customers via email, fax and phone to resolve issues and fulfill orders.

EXPERIENCE:

  • High school diploma or GED required
  • One to three years customer service experience.
  • Data entry experience is required.
  • Sales support, order processing experience

Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.