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Customer Service Rep

ACE Employment Services, Inc.

This is a Contract position in Rockville Centre, NY posted October 22, 2021.

A leading telecom company seeks motivated individuals looking to grow with a fast-paced and progressive company.

As an entry-level call center tech support agent, you will be trained on basic tech troubleshooting.

Schedules to choose from include:Monday
– Friday12 pm – 9 pm11 am – 8 pm1 pm – 10 pm Wednesday-Saturday11 pm – 9 am (4×10) Sunday-Thursday11 pm – 9 am (4×10) Responsibilities:
– Answer customer requests in an accurate and professional manner via email and inbound calls.
– Ensure issues are resolved in a timely manner and are satisfactory to customers by following up with them and internal departments.

Qualifications:Provide excellent customer service to improve customer experience