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Customer Support Specialist [FT – Work From Home]

SimpleTexting

This is a Contract position in Port Washington, NY posted August 27, 2021.

[Customer Service / Remote]
– Anywhere in U.S.

/ Full Time / Above-market Compensation & Benefits
– As a Customer Support Specialist you’ll: Clarify the customer complaints
– determine the cause
– select and explain the best solution
– then follow-up to make sure the issue is resolved; Respond to email tickets
– online chat
– or
– phone calls to help customers with their issues; Participate in writing excellent help documentation; Log tickets with the development team; Learn to become a SimpleTexting power user.

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