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FT Customer Support Specialist – Work From Home

Fleetio

This is a Contract position in Utica, NY posted April 29, 2021.

[Customer Service / Remote] – Anywhere in the U.S. / Competitive pay / M-F 10a-7p EST / 100% coverage of employee health and dental insurance / 401K / PTO / Mac laptop provided – As a Customer Support Specialist you’ll: Handle inbound customer requests via email-phone-and-chat; Quickly follow-up to resolve customer inquiries with helpful- personalized responses; Identify-reproduce-and-document issues for the product teams; Assist the product teams by testing new features and issue resolutions; Spot trends in customer issues and communicate with product teams…Hiring Fast >>