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Remote Customer Support Representative

Omni Interactions, Inc.

This is a Full-time position in Syracuse, NY posted April 30, 2021.

Earn $13-16/hour, try something new, & earn more than your stimulus check! As a 1099 gig worker, you can pick your own schedule, and make as much or little as you want! Take control of your work! Work-from-home Customer Service around your life. Are you considering leaving the 9 to 5? Have you ever wanted to join the gig economy and set your own hours while working from home? As a gig worker with Omni, you are self-employed. What makes us different? It’s simple: We pay for available time! No more wasting time hoping you get a call, at Omni you can ACTUALLY make $13-16/hour GUARANTEED! GBA Responsibilities:What work will you be performing? You’ll be providing service for Fortune 500 companies doing a variety of work! We’re looking for customer service-minded gig-workers! You will interact with customers through phone and/or chat, helping them with anything they need! You will:Work from home, or any quiet place with a closed doorTake control of your work life, by choosing when and how often you want to workRespond to chats & answer calls from customers What You’ll Do:Answer inbound customer service calls or respond to chats from customersQuickly help customers with good solutionsSolve problems in a creative wayDocument details of calls and customer interactions in the appropriate systemsType and talk at the same timeNavigate multiple systems, programs, and screens at the same time Who You Are:Great communication skills (verbal and written)Can type 25 WPM or more with 90% accuracySolid computer skills, including typing and navigationComfortable empathizing and remaining patient with difficult callersEarning Potential Projects will have varying pay, but all projects pay for time spent talking on the phone/chatting & assisting callers (unlike other gig companies – we pay you for available time!) You will also receive performance-based pay or other incentives. Current projects are paying $13-16/hour. As a self-employed 1099 Independent Contractor providing work-from-home customer support services, you are responsible for your own tax obligations. Actual earnings may vary depending on campaign, call type, call volume, and other factors. Independent Contractors are responsible for expenses and control their own income.