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Technical Support Administrator

TEKsystems

This is a Contract position in Keuka Park, NY posted February 16, 2021.

Description: TEKsystems’ client is looking for an IT Support Technician to provide support for faculty and staff. The environment is a mix of Windows and MAC but Primarily Windows. Position Summary: Day-to-Day this individual will be responsible for Remote support for all hardware/software on site that is user facing. Can be involved in projects such as (PC rollout) as well as providing direct support for all Desktop Systems, application, peripherals or other technologies as required. Day-to-Day maintenance and troubleshooting of all devices on the network as well will be required. Responsibilities include effective and timely support, both preventative and remedial, of MAC, and Windows systems and their associated peripherals, applications, networks and Sub-systems. Skills: Windows, Desktop, XP, Windows 7, Customer Service, Mac, Microsoft, Desktop, Help Desk, gmail, break/fix, imaging, deployment, audiovisual, Desktop Support, it support, service desk, ticketing system Top Skills Details: 1. 6-months: of Help desk or Desktop experience supporting PC’s and Laptops in a Networked environment running Windows and/or Mac OS. (a successful internship will also suffice) 2. Shows the ability to manage technical issues and resolve user issues, either verified through experience or technical assessments. 3. Customer Service Good personality to be user facing and need somebody who displays interpersonal skills, drive, work ethic, and desire to learn. Additional Skills & Qualifications: Excellent verbal and written skills. Customer service is key. Experience Level: Entry Level About TEKsystems: We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.