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Manager of Clinical eLearning

Planet Pharma

This is a Full-time position in New York, NY posted June 26, 2021.


The Manager, Clinical eLearning Development will be responsible for the design, development and effective execution of multiple deliverables, primarily high quality eLearning courses that effectively and efficiently meet current and future business needs of the Company and our clients.

Educational Requirements:
Bachelor’s degree is required.

Degree in Instructional Design/Technology, or equivalent experience preferred

Qualifications / Experience:
Minimum of 5 years’ experience eLearning or LMS development.

Understanding and ability to support process improvement including review and approval processes of eLearning materials and comprehensive knowledge of the conversion from training through to production process (highly preferred).

Strong interpersonal skills and ability to clearly communicate with clinicians, investigators, site coordinators and internal and external clients including sponsor representatives.

Expertise in and understanding of clinical assessment process and procedures used in clinical trials (highly preferred).

Exceptional organizational and multi-tasking skills, accuracy and detail orientation.

Supporting advanced system Quality Control.

Must be a starter finisher with the ability to prioritize and meet deliverables with ease and minimal management oversight.

Proactively interact and support all levels of management and work closely with brand leads, agencies, vendors, etc.

(when needed) to ensure timelines are met Strong collaboration, communication (verbal and written), and negotiation skills.

Advanced proficiency in Microsoft Office, Adobe Creative Suite and Word Press as well as CRM ( and eLearning authoring tools (Storyline, Articulate).

Proven ability to document, train and coach others on LMS and eLearning, appropriately delegate tasks to other team members as needed.

Essential Duties / Requirements:
Accountable for managing eLearning training content for MAPP projects; works with Director of Clinical Science to develop learning objectives and production plans and schedules; helps develop processes to increase efficiency in development of eLearning.

Ensures effectiveness and production quality of training content, including consistent branding and appropriate legal clearances; maintains records of original materials and revisions; uploads learning objects (tutorials, tests, forms, etc.) to external and internal learning management systems (LMS) as required; ensure that materials are updated and improved at regular intervals.

Along with other eLearning team members, maintains tracking of current eLearning projects, including specific training needs, key time points, and delivery deadlines; communicates these time points and deadlines to Clinical Science routinely to ensure successful delivery of contract deliverables.

Along with other eLearning team members, maintains a media database cataloguing all available eLearning modules, including standard and sponsor-specific versioning, available languages, and available test and scoring exercises.

Demonstrate appropriate representation of the MAPP brand and image and the value that MAPP provides, in all organizational programs.

Manages all eLearning training translations with outside vendors; ensures accuracy of translation SOWs and timely delivery and implementation of translated training.

Manages surveys and other Clinical Science and eLearning research as required.

Provides mentorship and work assignment oversight for Clinical eLearning Media Specialist.

Supervisory Responsibilities:
Directs and oversees training, coaching and mentorship.