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National Account Manager, Healthcare

Newell Rubbermaid

This is a Full-time position in New York, NY posted December 13, 2021.

Job Summary:

The National Account Manager for Healthcare is responsible for managing key categories, customers and sub-segments within the Healthcare vertical and delivering top line sales revenue and profitability for the brands they represent.

Maximizes the availability of our products in the appropriate channels of distribution consistent with our brand strategy with an emphasis on superior new product execution.

Executes B2B driven strategies for their customers that enable Newell Brands to achieve best in class results.

Utilizes leading edge data, information systems, and metrics around financial, brand to maximize market share, sales, and profits through price optimization for Newell Brands and our customers.

Builds customer relationships with key stakeholders and influencers within the Healthcare vertical and facilitates connectivity in other functional areas.

Delivers results while maintaining the highest level of integrity.

Fosters an environment that generates breakthrough ideas and leads a collaborative and open organization that lives the values of Newell Brands.

The National Account Manager has proven strategic selling skills to manage large/complex accounts in Healthcare with large sales volume and/or high SKU intensity.

Job Responsibilities:

Market, Channel, & Category Understanding:

• Monitors the competitors’ brands and products as well as our market share, competitor market share, and target market share to understand trends and opportunities and communicates to appropriate sales, product and brand management

• Collaborates cross-functionally to provide market insights to the end-user/customer

• Utilizes best in class insights to develop customer strategies as they relate to the purchase behavior within the Healthcare vertical to maximize commercial opportunities

• Analyzes COGS, POS and market sales data to more effectively and strategically develop and execute solutions for SKU gaps or categories that are not performing to our expectations

• Develops and shares new ideas/innovation based on sales trends and insights

• Applies understanding of product portfolio, brand positioning, brand vision & strategy to sell-in and sell-through

• Builds category plan consistent with customer and Newell Brands strategies

Customer & Category Strategy Development:

• Ensures customer, market, and competitor understanding and implements innovative win-win customer and channel strategies

• Participates in the development of customer strategic plans for the Healthcare vertical incorporating customer programs and pricing, opportunities to take share, customer strategies and defining the 3-year strategic plan for the customer

• Leverages and communicates category management findings with our trade partners and recommends actions

• Executes strategic priorities, positioning of key brands, and strategic propositions that will grow our brands with our customers and end-users.

Customer Planning and Execution:

• Develops the annual operating plan to mutually grow the customer’s and Newell Brands’ businesses

• Works cross-functionally to implement distributor strategies and plans developed by brand management to achieve results in a profitable manner for Newell Brands as well as our customers and to evaluate program/plan success

• Executes the strategy and plan to grow business for the customer and Newell Brands to achieve internal targets and goals while accelerating the growth of the customer faster than their competition with a strong focus on both sell-through and sell-in plans

Customer Relationship Management:

• Manages relationship with key influencers, power structures and hierarchy at the customer level

• Finds creative approaches to develop solutions in difficult situations while maintaining relationships with the customer

• Takes a Leadership approach with customer interactions within the Healthcare vertical and develops connectivity strategies and campaigns with Healthcare Captains in the field to deliver results

• Presents new ideas, trends and data and recommends pilot and test programs to the customer

• Establishes trust and credibility by demonstrating clear understanding of how the customer defines value and leveraging this knowledge along with market insights and the strength of our brands to maximize value for Newell Brands and the customer

• Develops operating rhythm of joint meetings to manage opportunities, negotiations and issues that deliver value within the Healthcare vertical

• Conducts joint problem-solving sessions to identify new business building opportunities

• Addresses customer concerns/needs and elevates as appropriate to sales leadership

• Aligns customer and company strategies and develops solutions/tools to drive both

Financial Management:

• Maintains a strong understanding of GBU goals, priorities, and account P&L (margin and mix) when managing the Healthcare vertical business

• Leverages our brands and product mix to improve profitability and meet customer and Newell Brands targets

• Works with distribution and demand planning to develop accurate sales forecasts and achieve specified levels of forecast accuracy

• Works collaboratively with finance and product to create value for the business and grow market share while improving profitability

• Implements and executes pricing and marketing strategies to improve ROI and grow top line sales

• Monitors the impact of price on sell through

Organization Development and Talent Management:

• Completes annual and mid-year reviews

• Takes responsibility for and identifies opportunities for personal development to be the Healthcare expert

• Develops relationships with internal partners

• Participates in recruiting events and interviews potential candidates

• Participates in internal communities of practice relevant to the Healthcare role and external trade organizations, where appropriate

Information Systems and Metrics:

• Uses internal systems and resources, as well as external where necessary, to access sales

numbers including customer and market data, category sales and SKU level sales

• Analyzes information and data provided to better manage their business and be proactive with solutions to exceed customer’s expectations

• Develops and reports success metrics and improvement programs

• Utilizes business planning tools, such as, to develop and track plans and spend

• Uses central repository of market and customer data with access available to relevant parties

Values and Behaviors:

• Drives commitment for brand and consumer leadership with our customers

• Embraces a culture in which learning is widely shared across functions, businesses, regions, and teams

• Fosters an environment that generates break-through thinking and ideas, while at the same time remaining consumer, shopper, and customer focused

• Drives organizational culture, strategy execution and achievement of the Newell Brands vision by living the values and demonstrating the leadership competencies daily

• Practices the values, holds self and others accountable for living the values, and recognizes the right behaviors

• Supports an environment where people can be empowered to make solid decisions towards winning with our unique consumers and customers

• Participates in an environment where successes are recognized, shared and celebrated together

• Acts with integrity; conducts business fairly, honestly and ethically every day


• Bachelors/University degree in Business Administration

• 5-7+ years of sales and/or trade experience in Healthcare

• Selling experience within consumer, commercial products, preferably across multiple brands

• Experience developing and managing budgets

• Experience managing and/or influencing others

• Experience with managing a large book of business

• Background in dealing with selling “the bag” of multiple brands across many categories

• Initiative & follow-through

• Solid analytical skills and acute attention to details

• Strong project management skills

• Self-motivated with a strong work ethic and exceptional drive for results

• Advanced skills using Microsoft Word, Excel, and Power Point

• Ability to thrive in a fast-paced environment

• Proven ability to lead cross functional team

• Excellent written and verbal communication skills; must be able to present data in an organized manner

• Demonstrated ability to handle multiple tasks and assignments simultaneously

• Conflict Management/Composure; Technical Knowledge

• 40%
– 50% Travel 

Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Paper Mate, Sharpie, Dymo, EXPO, Parker, Elmer’s, Coleman, Marmot, Oster, Sunbeam, FoodSaver, Mr.

Coffee, Rubbermaid Commercial Products, Graco, Baby Jogger, NUK, Calphalon, Contigo, First Alert, Mapa, Spontex and Yankee Candle.

Newell Brands is building beloved #1 and #2 brands that brighten homes and lives every day and create moments of joy, build confidence and provide peace of mind.

Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws.

EOE/M/F/Vet/Disabled are encouraged to apply.