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Patient Access Representative – Physical Therapy – Full Time – Days

OakBend Medical Center

This is a Contract position in Syracuse, NY posted August 27, 2021.

Responsibilities: The Patient Access Representative is the first line of quality service to our patients and our guests.

This position serves as the ambassador of service, setting the standard by which all other departments and services are judged.The positions main responsibilities include timely and accurate registrations including but not limited to obtaining demographics information, complete benefit verifications by Alpha Split for Outpatient and Inpatient services, Calculations of Payment for Patient Portion due for services, crossed trained to cover various non licensed positions in the clinic, patient education (regarding benefits) and appropriate authorizations for approved Oak Bend Providers for services rendered are the responsibility of the Patient Access Representative.

Qualifications: MINIMUM EDUCATIONHigh school diploma or GED.MINIMUM WORK EXPERIENCEPrevious Business Office related experience of 1 to 5 years.


Typing 35 words per minute.WORK SCHEDULENormally scheduled 8-hour work days, Monday Friday; however, additional hours may be required due to increase in workload, assignment and completion of special projects.

Must be flexible if required to work long or irregular hours