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Care Coordinator (ZOP)

AltaPointe Health Systems

This is a Contract position in Buffalo, NY posted September 14, 2021.

Responsibilities: General Responsibilities:Acts as a liaison between CMHC and Accordia Health or other PCPProvides ongoing monitoring and care coordination for consumers on caseloadAssists with meeting reporting requirements of the SAMHSA grant as well as UDS dataProvides training on disease management and healthy living skills according to the consumers target goals as identified by care planProvides care management services to consumers transitioning from more to less restrictive levels of care both medical and psychiatricAdvocates on behalf of the consumers in order to secure community resources and needed servicesEffectively collaborates and consults with staff members, including clinicians and pharmacists, and outside sources in the delivery and arrangement of care management servicesEvaluates and assists in consumer transfer or discharge planningDemonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situationProvides support and education for family members of consumersDemonstrates the ability to assess and reevaluate the consumer needs utilizing the PHQ-2 (9), UNCOPE, GPRA service tools, other approved screening tools as appropriateIdentifies and reassesses goals and plans for appropriate services utilizing the consumers care planArranges clinically necessary transportationEffectively demonstrates the application of adult specific competenciesMedical Monitoring as defined below:Basic knowledge of normal vital signs including temperature, pulse, blood pressure, and respirationsRecognizing and reporting vital signs outside of normal rangesRecognizing factors that influence temperature, pulse, respirations, and blood pressureRecognizing normal BMI for consumers height and weightRecognizing changes in nutritional status such as recent weight loss or weight gainIdentifying factors that contribute to obesity and chronic health care conditions such as poor diet, inactivity and sedentary lifestyleEducate consumer on ways to adhere to prescribed dietRecognizing and reporting changes in the consumers medical and mental statusBasic knowledge of operation of assistive devices such as wheel chairs, canes, and walkersRecognizing signs and symptoms of emergency medical conditions and when to call 911Provide education in the maintenance of medications to include recognizing medications and understanding the purpose of medications, possible side effectsProvide documentation of services rendered in the appropriate space indicated to include but not limited to consumer problem(s), interventions provided, and consumer response to interventions, referrals, collaboration with other care managers, follow up appointments, case management and community outreach services, etc.Recognizing signs and symptoms of abuse and neglect and proper reporting Qualifications: Bachelors degree in a behavioral health or social services related discipline or Registered nurse Certification of case management training by Alabama State Department of Mental Health and experience within the Care Management field preferred; valid verifiable state-issued drivers license; knowledge in child and adult specialties, outlined below, to be attained within six (6) months of employment:Knowledge of psychiatric disorders in child and adult populationsKnowledge of chronic medical conditionsKnowledge of Trauma Informed Care principlesKnowledge of cultural diversityKnowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as, to non-violent crisis intervention practices.Knowledge of educational methods appropriate to adult psychiatric disordersBasic knowledge of Department of Mental Health and Medicaid standardsKnowledge of utilizing electronic health recordsKnowledge of social determinants of healthKnowledge of available referral sources for physical health, mental health and social servicesCertified by Alabama Dept of Mental Health to provide adult case managementKnowledge of medical and behavioral health screening tools