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Head of IT


This is a Full-time position in New York, NY posted January 10, 2022.

Company is transforming the way patients care for their chronic conditions. To provide the best care for all of our patients we need to ensure all of 30 Madison has the right tools to focus, deliver, and scale. You are going to define the strategy and path to get us there, build a world class team, and keep scaling with us! 

This role reports to our CISO

Responsibilities / What will I be doing / You will…

  • Build an IT team capable of supporting the Company organization as it grows, including hiring IT administrators, managing contractors, and identifying and addressing other personnel needs to support our medical, line-of-business, pharmacy, engineering, and corporate teams.
  • Oversee Company’s hardware deployment to its employees, including how all employee-assigned equipment is procured, provisioned, managed, and secured.
  • Align our use of internal team tools with the software we’re building within the engineering organization. This includes how our internally built software connects with our third-party SaaS tools and how user accounts and data access are managed.
  • Define how IT supports Company as an operational organization – including handling ticketing and helpdesk requests, employee onboarding, and employee offboarding.
  • Oversee Company’s internal use of software. This includes identifying effective tools to meet the internal team needs, procurement and contract oversight, controlling access and permissions.

Qualifications / What skills do I need / You’ll be successful in this role if you have…

  • A history of successful leadership and ownership within an IT organization – including experience in defining corporate IT practices, administering critical IT systems, leading IT teams, and supporting business-critical IT capability.
  • Mastery of modern IT practices – including centralized user management, SaaS / cloud-based software tooling, remote hardware management, and vendor management.
  • Comfort working with geographically distributed partners and teams.
  • An exceptional ability to learn new technical skills and master new problem domains, along with the flexibility and desire to seek new challenges.
  • Outstanding customer empathy and collaboration skills.
  • A continual desire to inform, evangelize and educate others through strong written and verbal communications.