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Lead Business Transformation Analyst

Oneida Nation Enterprises

This is a Full-time position in Verona, NY posted February 21, 2021.

The Oneida Nation Enterprises, L.L.C. is the largest employer in Madison and Oneida counties and one of the top employers in the 16 counties comprising Central New York. We employ individuals to work in the Oneida Indian Nation’s government and business operations such as government programs, Turning Stone Resort Casino, Yellow Brick Road Casino, Point Place casino the SvOn and Maple Leaf Market convenience stores, and various other business entities. We offer employment opportunities in fields such as travel tourism, golf, leisure and recreation, entertainment, food beverage, hospitality, automotive services, retail, healthcare, education, and media communications, as well as in many other exciting fields. We are currently seeking a Lead Business Transformation Analyst to join our Innovation team! The Business Transformation Analyst-Lead will report to the Director of Innovation and work directly with operational clients through the Oneida Indian Nation and its enterprises to assess processes, procedures and technology solutions to enhance service delivery, drive profitability, reduce expenses andor improve operational efficiency. The Business Transformation Analyst will be involved throughout the solution lifecycle from assessment, solution development, implementation, adoption and post-implementation assessment. Duties Responsibilities middot Effectively works with end-users and operational partners to identify business needs and to ensure that business requirements are driven by strategic objectives and appropriately address prioritized needs. middot Works collaboratively with and influences teams across business units and functions continuously engaging various levels across the organization through effective data-based communications mechanisms. Functions as a liaison, between business and technical resources to ensure people, process and technology solutions meet or exceed the needs of our business clients operating areas. middot Works with business partners to identify and articulate business challenges facing each area. Facilitates brainstorming sessions to review solution options that will address root cause issues. middot Creatively and effectively uses tools and techniques to analyze existing systems and procedures. Performs root cause analysis on business issues to identify weakness and problems. middot Compiles recommendationssolutions with attention to desires, capabilities and limitations. middot Determines impacts on an enterprise-wide basis for resources, systems andor processes. Actively considers automation or digital solutions where applicable and evaluates impacts on userguest experience, brand and quality standards. middot Documents operational system improvements through the use of charts, tables, logical diagrams andor detailed specifications. middot Assesses the effectiveness of changes to include tracking costs and the overall benefits of these changes. Partners with the appropriate resources to help outline ROI for proposed initiatives andor projects. middot Performs policiesprocedure evaluations resulting in the assistance of development and implementation of procedure and policy changes as needed. middot Drives the operational and project management aspects of developing and executing against a strategic technology roadmap assesses issues and offers resolutions to meet productivity, quality, and client satisfaction goals and objectives. middot Assists in the preparation and dissemination of project communications. Communicates with Project Managers and Director of Innovation on status of specific projects. middot Assists with the development of proper documentation, training and transition for operational areas, IT Operations and Customer Support staff for ongoing support and service for newly implemented systems and solutions. middot Supports the creation of documentation provided to Executive Management for the purpose of project assessment and approval. middot Facilitates and supports innovation workshops that help identify opportunities for innovation. middot Updates general operating procedures impacted by change and follows-up with operations and technical team to verify effectiveness modifying plan, if necessary. middot Monitors status of projects with clear communication to business partners. middot Proactively keeps abreast of technology enhancements within the industry as well as how they integrate with existing solutions. Minimum Qualifications A Bachelorrsquos Degree in Computer Sciencerelated technical degree, or an MBA with strong orientation towards technology andor minimum equivalent experience of ten years of related experience in business analysis or supporting business transformation. Creative business opportunity solving with the ability to analyze a process, and interpret operational needs, and develop integrated creative solutions. Experienced providing technical guidance and instruction to users on the use of computer technologies. Experienced using Microsoft Word, Excel and Visio. Experienced Microsoft Project User has expert level knowledge of management principles, practices, techniques and tools. Excellent interpersonal, communications and presentation skills. Strong organizational skills with an ability to perform well under pressure and deadlines. Aptitude to develop and maintain strong working relationships with Business Clients, Information Technology Resources, Consultants, Vendors and Executive Management. Demonstrated leadership skills with experience directing project teams andor subordinates. Knowledge of current technological developmentstrends in area of expertise. Demonstrated experience working with gaming andor hospitality systems. Experienced managing multiple projects. Ability to provide assistance and guidelead lower level co-workers. Flexibility and agility to support all of the various Nation business areas. Outside-of-the-box thinking, teamwork and strong self-organization skills. Desired Qualifications middot Demonstrated experience working with gaming andor hospitality systems. middot Previous experience with one or more Resort Systems. middot Solid Working knowledge of Microsoft Visio and PowerPoint middot Experienced managing multiple projects middot Previous experience with Six Sigma a plus We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, disability status, protected veteran status, or any other characteristic protected by law