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Promotions Agent

Canon U.S.A., Inc.

This is a Full-time position in Melville, NY posted October 23, 2021.

Canon U.S.A., Inc.

Requisition ID: 25295
Category: Administrative/Clerical
Position Type: Full-Time


Canon U.S.A., Inc., a respected leader in the Imaging and Office Equipment industry, has an opportunity in Melville, NY to support the ISG (Imaging Solutions Group) promotions. The Account Relations Representative provides promotional expense management for a group of accounts. The day to day management of these accounts consists of creating urgent, time sensitive pricing agreements ensuring correct pricing, validating and issuing promotional credits, managing and reconciling sales budgets/funds. This position communicates daily with sales, sales support, credit, CITS (Canon Information and Technology Services) and other internal and external entities.

If you have advanced Excel experience providing sales support, this may be the job for you! The successful candidate will proactively identify credit issues, request supporting documentation, resolve issues and more!

This position is full time and offers a hybrid work schedule requiring you to be in the office Mondays and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.


– Enter Account Promotional Funds (APF)
– Track budgets
– Reconcile sales funds and budgets
– Validate claims
– Research andresolve chargebacks
– Meet with Sales, Product, and Credit groups
– Communicate with ourDealers/Partners, and internal sales team
– Issue credits
– Manage all aspects of the assigned accounts


PLEASE NOTE: As a federal government contractor, we comply with all applicable federal laws, regulations, orders and mandates. As a result, the person performing this role must be fully vaccinated against COVID-19, unless the Company grants an exemption based on a disability/medical condition or sincerely held religious belief.

– Typically requires general education and/or vocational training plus 1-2 years of related experience (i.e. sales assistant, claims account support).
– College degree in finance or accounting is highly preferred.
– Requires strong excel skills – proficiency in pivot tables, formulasand V-look ups.
– Must be analytical and extremely detailed with excellent follow up and problem solving skills
– Keen sense of initiative and positive attitude
– Ability to multi-task and adapt to change with attention to detail
– Excellent time management skills
– Excellent organization, communication and interpersonal skills
– Ability to work with all levels of employees and managers

Company Overview

About our Company – Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $30.4 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2020† and is one of Fortune Magazine’s World’s Most Admired Companies in 2020. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To keep apprised of the latest news from Canon U.S.A., sign up for the Company’s RSS news feed by visiting and follow us on Twitter @CanonUSA.

†Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at

We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.

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