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Quality Assurance Analyst


This is a Full-time position in Albany, NY posted February 17, 2021.

About Us:NYSTEC is a non-profit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. Were independent and vendor-neutral so we have our clients best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support this mindset. Are you ready to contribute to our engaged workforce and deliver the NYSTEC Experience?About the Role:As a Quality Assurance Analyst, you will collaborate with team members to conceptualize, deliver, and support our clients through todays ever-changing landscape. Your day-to-day role as a consultant will be providing clinical analysis expertise to evaluate the 1915(c) Childrens Waiver across New York State. This role will be based in our Albany office.Key Responsibilities* Evaluates child/youths case for compliance to applicable regulations.* Clearly communicates evaluation requirements and follow up.* Evaluate documentation against applicable regulations.* Collects data and documentation to support compliance findings.* Utilizes technology to convert hard copy documentation to electronic and submit via secure file transfer.* Records and summarizes compliance findings for the Childrens Transformation Program.* Assists in determining trends in non-compliance.* Makes appropriate and timely recommendations to project management.* Assists with the ongoing operationalization of projects processes and procedures.* Builds and maintains relationships with stakeholders to provide a high level of customer service.* Coordinates as needed to schedule onsite visits.* May require travel to complete on-site reviews on an ongoing basis by region within the New York state.About You:Required Qualifications* A minimum of 2 years experience as a Registered Nurse in a role working with critical care providers, public health providers, or providers that care for children, older adults, persons with traumatic brain injury, persons with emotional disturbances, or persons with developmental disabilities.* One year of experience with monitoring compliance or FFS Medicaid or Managed Care billing.* Proficiency in MS Excel, MS Word, MS Outlook, MS Visio, MS PowerPoint and MS SharePoint.* For this role, travel is required approximately 10% of the time. Work can be completed remotely as needed.Preferred/Desired Qualifications* Extensive knowledge of HCBS Waiver programs, including the 1915(c) NYS Childrens Waiver.* Experience working with CANS-NY, UAS-NY, Medicaid Health Homes, or equivalent transformational programs.* Experience working with Office of Mental Health (OMH), Office for People with Developmental Disabilities (OPWDD), or Office of Children and Families (OCFS).* Experience with multiple Electronic Health Record applications.* Ability to work with and relate to staff and demonstrate active listening skills.* Process oriented and results-driven work strategy.* Ability to foster teamwork with all levels of management and staff.* Ability to work well independently and within a team.* Exceptional Customer Service relationship techniques, including superior verbal and written communication skills.* Excellent accuracy and attention to detail.* Experience in meeting deadlines and adhering to strict standardEducation and Experience* A minimum of a bachelors degree in healthcare or public health study, with at least 2 years of related experience is required. An equivalent combination of advanced education, training, and experience will be considered.If youre an effective communicator who enjoys working in complex and collaborative environments, utilizing your critical thinking and research skills to develop solutions for clients, providing support to customers, and have the required education, experience and skills, we want to hear from you.It is NYSTEC’s policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal law and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law.Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.Learn More About NYSTEC by visiting