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Sales Associate

Dover Street Market New York L

This is a Full-time position in New York City, NY posted June 28, 2021.

Job Description The Sales Associates main objective is to provide an outstanding customer experience, meeting/exceeding sales targets and ensuring that the floor is well maintained and stocked at all times.

Focusing on all details with a firm, clear and highly professional approach.

Key responsibilities include but are not limited to: Customer Service and Sales: * Ensuring the very best levels of customer service at all times* Strong understanding of product knowledge* Offering a personalised shopping and styling experience to our clients; able to navigate all spaces in the building* Delivering personal monthly and seasonal sales targets, always communicating and working closely with the team to do so* Ensuring that customers are added to the DSM Database, and clientelled proactively* Keeping up to date with all current fashion trends and advising customers accordingly on stock availability at DSM* Maintaining a Customer Book of key clients and VIP?s* Maintaining open communication to ensure consistency in service and strategy as we build success in the market as a whole Stock and Brand Management: * Brand Ambassador, taking ownership of areas of responsibility* Keeping areas of responsibility replenished, and ensuring BOH standards are organized* Regular stock checks in partnership with Inventory Manager* Proactive in creating new systems of inventory management in order to reduce shrink, and increase sales* Clear understanding and maintenance of VM standards, as well as overall VM standards in the store and on the floor* Strong communications skills; able to express needs to management, and work well in a team to ensure clear understanding of expectations The Ideal Candidate Attitude: * A highly motivated and competent individual able to converse at all levels both internally and externally* A self-starter able to set the standard by their own professionalism and attitude* Must be energetic, motivated and organised.

Willing to do whatever is required to get the job done* Structured but approachable, with a flexible outlook able to adapt to the changes in the business* Able to multi-task in order to drive the business forward Skills: * Retail sales and expertise within a high-end/luxury business for at least 2 years* Possesses an in depth knowledge of CDG, DSM and all other brands.

Is enthusiastic about sharing this knowledge with customers and colleagues* Specific understanding of all collections and stock availability at DSM* Client book of potential New Business for DSM* Attendance to relevant trainings (i.e.

clienteling, sales development..) beneficial.* Language skills beneficial* Knowledge of Retail Pro beneficial