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Account Manager, Enterprise (Remote)

Accurate Background

This is a Contract position in New York, NY posted January 8, 2022.

Overview: When you joinAccurate Background,yourean integral part of making every hire the start of a success story.Yourcontributions willhelp usfulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.An Account Manager (“AM”) is responsible for proactively managing a book of business with a focus on overall client satisfaction, retention and overall account and book growth.

The AM must be familiar with standard industry concepts, practices, and procedures within the employment screening field.

By becoming a trusted advisor, the AM will drive sales revenue by building a relationship with key players within their accounts; penetrating the account at all levels and subsidiaries.

A certain degree of creativity and latitude is required.

Must be extremely detailed oriented with excellent written and verbal communication skills.

Responsibilities: Actively monitor assigned accounts to identify trends and potential up-sell opportunitiesLearn specific activities and retain information, and know-howIntroduce new products, processes to assigned accountsObsess over client satisfaction with the goal of retaining and growing assigned accountsAct as a consultant providing industry best practices and tips for process improvement and overall client successMaintain regular contact with client, take lead on all client-specific projects and keep both client and management up-to-date on pending as well as completed action itemsPrepares quarterly and annual business reviews and multiple year account plans for each account based on short, mid and long-range plans.

Provides statistical usage reports for regular client meetingsDevelops corporate contacts and cultivates relationships at all levels that enhances Accurate Backgrounds position, which may lead to incremental business within the designated accountIdentify and coordinate customer termination for non-usageTravel required 15-20%Note: Performs related duties as required or assigned.

Qualifications: 2 years background screening and client-facing experience required2 years Account Management in HR-related industry preferredMust be proficient in Word, Excel and PowerPointExercises a wide range of decision making controlVery skillful in formulating solutions for difficult decisionsAbility to organize tasks, multi-task and manage time efficientlyExcels in suggesting optional solutionsExcellent written and verbal communication skillThe Accurate Way:We offer a fun, fast-paced environment, with lots of room for growth.We have an unwavering commitment to diversity, ensuringeveryone has acompletesense of belonginghere.

To do this,we followfour guiding principles Take Ownership, Be Open, Stay Curious, Work As Onecore valuesthat dictate what we stand for,andhow webehave.Take ownership.Be accountable for your actions, your team, and the company.

Accept responsibility willingly, especially when its whats best for our customers.

Give others every reason to trust you, believe in you, and count on you.

Rise to every occasion with your personal best.Be open.Be open to new ideas.

Be inclusive of people and ways of doing things.

Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty and respect.

Embrace differences.Stay curious.Stay curious even as you move forward.

Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve.Work as one.Work together to create the best customer and workplace experience.

Put our customers and employees firstbefore individual or departmental agendas.

Make sure they get the help they need to succeed.About Accurate Background:Accurate Backgrounds vision is to make every hire the start of a success story.

As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand.

Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe.Accurateis an equal opportunity employerand is committed to hiring talented and qualified individuals with diverse backgrounds.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion,national origin, disability, protectedveteran status, age, or any other characteristic protected by law.Accurate Background offers competitive compensation, a comprehensive employee benefits package, supplemental benefit options, generous paid time off, and 401(k) employer contribution.Our company uses E-Verify to confirm the employment eligibility of all newly hired employees.

To learn more about e-Verify, including your rights and responsibilities, please visitwww.dhs.gov/E-Verify.