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Account Supervisor


This is a Full-time position in New York, NY posted February 15, 2021.

Known is a modern marketing company engineered for the unprecedented challenges and opportunities facing marketers today. Known pairs PhD data scientists with award-winning creatives, expert research teams and strategists. Known is anchored by two decades of groundbreaking market research and data science capabilities, which uniquely empower our marketing strategy and acclaimed creative groups, who produce some of the most innovative, cutting-edge creative work in culture. The result? Marketing that is predisposed to succeed and be persistently optimized, directly impacting clients’ bottom lines. Our clients span the leading brands in finance, technology, media, CPG, real estate and many other categories. Known has over 200 employees in 6 US cities including Seattle, San Francisco, Los Angeles, Austin, Boston and New York. Our teams have won multiple Emmys, Clios, Effies, Cannes Lions Awards and ProMax Agency of the Year three times.

What does it mean to have reached the milestone role of Account Supervisor? Well. By now you probably have earned the respect of your peers through your demonstrated skills as the operational authority on your account, responsible for overseeing all day-to-day activities. But you know there’s more to it than that, and you demonstrate it at every turn. Your keen ability to ignite passion in your team members has been critical to your success, as has placing significant value on collaboration with your partners, peers, outside agencies and clients alike. Your highly evolved communication skills allow you to move fluidly and honestly between departments and clients in all types of situations. 

You are also a driver of success across all facets of the business from the service model to execution to strategy. You have a clear understanding of your clients’ goals and work hard to meet them, if not exceed them. Always a champion of the work, you understand the balance between creativity and accountability. And through it all, you remain enthusiastic about what you do, always keeping a curious eye on the latest industry trends and seeking inventive ways to work better and grow your brand.

  • Adept at managing cross-functional teams in a fast-paced environment with confidence and poise, and a proven ability to motivate the internal team
  • Proactive thought leader, always looking for opportunities of organic growth and extending the client relationship through partnership and a thorough awareness of their business environment
  • Effective partner to creative and media teams, ensuring the highest quality, strategically sound work that delivers on clients’ objectives
  • Flexible and open work style with an ability to engage with all types of personalities
  • Strong client management, negotiation, and trouble-shooting skills
  • Creative problem solving, good judgment, and decision-making skills
  • Strong work ethic and attention to detail, with keen ability to keep all team members and clients moving forward in a timely and organized way
  • Excellent written and interpersonal skills
  • Highly fluent in the nuts and bolts of print, radio, TV and digital production; comfortable leading assignments from start to finish
  • Responsible for the ongoing management of the clients’ budgets and billing, timelines, and legal processing
  • Partner with AD to manage profitability against scope of work
  • 5+ years of marketing communications/advertising agency experience

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