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Business Planning & Operations Manager


This is a Full-time position in New York, NY posted February 17, 2021.

You can submit up to three job applications every 90 days. Be sure to apply for roles that strongly match your skills and work experience.Facebook is seeking a Manager to join the North America Business Planning and Operations team (BP&O). The mission of the Global Business Planning and Operations group is to maximize business performance by being the objective and trusted partner to the sales organization – through strategic planning, cross-functional collaboration and operational excellence. We also identify and drive critical projects and strategic initiatives to support revenue growth. This role will lead a team of two to provide revenue insights for sales leadership with ongoing operational rhythm as well as establish analytical modeling and tooling solutions in close partnership with global teams, and/or lead NA planning process to ensure clear strategic priorities, go-to-market service model, adequate resourcing and execution accountability across NA Sales teams. You will be passionate about Facebook, interested in advertising, intellectually curious, a fast learner, analytical and data-driven, process and structure oriented, comfortable with ambiguity in a fast-paced environment, able to focus on the details while thinking strategically, while investing in coaching and developing talents on the team.Business Planning & Operations Manager Responsibilities* People management: Build a high-performing team and coach a team of analysts and program manager to deliver business performance insights and leverage analytics to drive business priorities that are highly visible to sales executives on ongoing basisStakeholder and partner relationship: Serve as a go-to trusted business partner for sales executives, develop strong collaborative relationships across North America and Global BP&O teams to drive analytical and/or planning initiativesBusiness insights: Use data-driven approach to generate analytical insights across market, industry, and advertiser performance, including leading performance indicators, product adoption, tentpole events, sales productivity and efficiency, forecasting accuracy and so on, which inform executives and management of revenue upside opportunity and risks as well as strategic priorities progress to take proactive actions onOperational optimization: Design, optimize and execute on standard cadence of operations to deliver revenue insights (e.g., weekly reporting, monthly and quarterly business review) with operational efficiency and strong controlModeling and tooling efficiency: Establish a system of analytical tools (e.g., excel models, dashboards) and off-the-shelf data resources by influencing and leveraging global infrastructure where available and streamlining North America team’s analytical infrastructureProject management: Initiate and support analytics, tooling and planning projects at regional or global levelStrategic planning: Design and flawlessly execute on annual planning process in partnership with key cross-functional partners, drive thoughtful strategy and resource budgeting plans (e.g., headcount) across teamsMinimum Qualifications* BA/BS in an analytical field (e.g. Computer Science, Mathematics, Statistics, Economics, Business or related field)8+ years of work experience involving analytical rigor as typically seen in, but not restricted to, functions like finance, business operations, data analytics, etc. or industries like consulting, banking, etc.Program Management and Operations experience working independently, managing multiple concurrent processes and projects, and driving initiatives in a cross-functional environmentProblem solving and analysis experience solving business problems (commercial, operational, organizational) using large database and qualitative information from various sourcesExperience presenting business and technical content to senior stakeholders, peers and general audiencesCommunication experience with story-telling and presentations utilizing tools such as PowerPoint and Google SlidesExperienced in using Excel spreadsheets for running data analysis and building quantitative models with complexity for business decision making. Experience with, as typically seen in, but not restricted to, pivot table based reporting, using charts for visualization and use of lookup and math functionsExperience building and managing relationships with cross-functional partners and stakeholdersPreferred Qualifications* Experience working in or with Digital media, internet or technology industry, or willingness to learn about these domainExperience in people managementTechnical skill and experience with SQL, TableauLocationsAbout the Facebook companyFacebook’s mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we’re building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we’re creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities – we’re just getting started.Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at