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Director of Technology Advancement & Operations-New York

Vera Institute Of Justice

This is a Full-time position in Brooklyn, NY posted April 7, 2021.

Who We are: n n At Vera Institute of Justice, we envision a society that respects the dignity of every person and safeguards justice for all.

Since 1961, we”ve leveraged our access and influence with government partners and worked collaboratively with community stakeholders to transform the systems we rely on for safety and justice.

We are an ”inside” lane organization that drives change at scale with ambitious public sector leaders who share our commitment to building anti-racist, reparative systems that deliver justice.

At this critical moment for justice reform, we are standing up and driving change on a variety of fronts
– from ending mass incarceration, vastly improving life behind bars, ensuring that immigrants get due process, addressing the loss of public trust in law enforcement to the unmet needs of the vulnerable, the marginalized, and those harmed by crime and violence
– all while centering our work on principles of racial equity.n nVera has a staff of almost 300 people and offices in New York City, Washington, DC, Los Angeles, and New Orleans-as well as remotely.

We are an equal opportunity employer with a commitment to diversity in the workplace-specifically, we value diverse experiences regarding educational background and justice system contact.

We hire employees that reflect our values: respect, independence, collaboration, and commitment.n nYou can expect to work with a team of amazing people who have tenacity, are creative, scrappy, and are committed to getting the work done.


Because our work is urgent, impactful, and more important than ever.

Click here to learn more about life at Vera, our values and a video featuring some of our employees and why we work here.n nWhat you will do:n nThe Director of Technology Advancement & Operations is a strategic partner to the Institute with the use of technology solutions to drive the execution of strategic initiatives at Vera.

The Director will lead a cross-functional team (IT Infrastructure, Helpdesk, Project Management Office) as a strategic and operations thought partner to Vera Institute of Justice.

This position governs the use of technology in the following: Defining, building, delivering, and maintaining technology solutions across the Institute, project management and execution, cybersecurity for both internal network and external websites, vendor management, server, and network infrastructure (design, maintenance, and availability), help desk support, asset procurement and A/V management.n nStrategic management of Information Technologyn Advance strategic road map for technology on an annual basis in response to organizational needs and priorities.

Define quarterly deliverables and milestones and execute within the team project management process.

Identify gaps in service levels and propose solutions to resolve them.

Manage IT budget against strategic initiatives.n Team managementn Project management of all IT team projects across Institute.

Supervision and professional development for cross functional team which includes IT infrastructure, Helpdesk, and Project Management Office.

Regular ad-hoc meetings with internal team to define, develop, test, roll out, and maintain solutions.

Define service levels and KPI”s to manage the team service and partnership responsiveness and goals.n External stakeholder management and requirements gatheringn Meet with external stakeholders to define business problems, gather requirements, vet out solutions, build them when necessary and then roll them out.n Cyber Security Managementn Maintain an active posture of cyber security responsiveness.

Regularly add or review security layers and adjust as necessary to mitigate new risks.

Manage actual practices to compliance framework set out in written information security policy.

Partner with others on Operations Leadership Team for disaster responsiveness/business continuity protocols.n Vendor Managementn Negotiate pricing and service and software vendors.

Define and implement standard operating procedures for vendors (project and ongoing).n n What Qualification You”ll Needn Bachelor”s Degree in a Technology related field.

15+ years of experience within a technology field with at least 7 years of experience of leading a cross functional technology team.

Demonstrated ability to lead teams in providing high-quality, responsive technology support.

Technical Proficiencies: Smartsheet, VMware, Microsoft Servers, cloud architecture (AWS), cybersecurity, Veeam, Office 365, Meraki networking, A/V.

Demonstrated ability to explain technology information to non-IT leaders; able to interact and present at senior leadership and board level.

Proficient with Microsoft Office Suite programs.

Excellent oral and written communication skills.

Adept at handling organizational demands with competing priorities.

Ability to lead with inclusivity.n n How To Applyn n Please submit a cover letter and resume.

Applications will be considered on a rolling basis until the position is filled.

Online submission in PDF format (through Vera”s career page) is preferred.

No phone calls, please.

Only applicants selected for interviews will be contacted.n nATTN: Human Resources / Data AnalystnVera Institute of Justicenth St, Suite 4-2A, Brooklyn, NY 11232nFax: nPlease use only one method (online, mail or fax) of submission.nNo phone calls, please.

Only applicants selected for interviews will be contacted.n n Vera is an equal opportunity/affirmative action employer.

All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, current employment status, or caregiver status.

n n Vera works to advance justice, particularly racial justice, in an increasingly multicultural country and globally connected world.

We value diverse experiences, including with regard to educational background and justice system contact, and depend on a diverse staff to carry out our mission.n n For more information about Vera, please visit n nPowered by JazzHRn nEGD9tcaDLa nnby Jobblenn