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Director, Product, CRM

Better Mortgage Corporation

This is a Full-time position in NY posted February 18, 2021.

n n nn Better is redefining homeownership and making it simpler, faster—and most importantly—more accessible for everyone.

We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable.  nn Right now we’re funding over $2 billion in home loans per month We’ve funded over $14 billion in loans and $3.5 billion in insurance  We ranked #1 in the U.S.

on LinkedIn’s Top Startups 2020 We ranked #11 on Fortune’s Best Places to Work in Financial Services 2020 Our Founder and CEO was named in Comparably’s Top 25 CEOs for Diversity We were listed to Forbes’ FinTech 50 2020 And #15 on the 2020 CNBC Disruptor 50  We’ve secured over $254 million from our investors to date  nn Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do and we are committed to fostering diversity, multiculturalism, and inclusion.

We see the perspectives that each person brings and a diverse workforce as essential for individual and collective success.

We believe it’s important to foster a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach.

nn nn A Better opportunity: nn nn Help us reinvent a thirteen trillion dollar industry by building a product that will allow more people than the status quo to purchase a home and build wealth rather than rent for life!

nn nn As a Sr.

Manager on the Internal Efficiency Product team, you will play a pivotal role in driving that innovation.

You will work closely with outstanding engineers, designers, data scientists and executives throughout the company to build products allowing Better to scale rapidly.  nn nn We are building outstanding tools that allow our Ops & Sales teams to connect with customers like no other mortgage team in the world can.

This position is pivotal to crafting a process in which our customers feel valued and in the know.

nn nn At Better, our proprietary tools and technology have allowed our sales staff to become some of the most productive loan officers in the country.

This leader will define and own the l ong term vision and strategy for our CRM platform, one of the core moats of Better.com!

nn nn Responsibilities will include: nn Crafting a world class experience for borrowers, internal teams, and now, third party real estate agents.

This new venture comes with sophisticated technical challenges and will require partnership with many product and engineering teams, as well as cross functional partner groups around our blitz scaling company.

Bring your solutions to market through ownership of the full product development process: problem identification, solution design, spec, implementation and validation.

Run multiple projects and contending priorities with consistency and transparency, while optimizing for which projects and components of the roadmap to go after first Recognize when Product processes need to be improved and take the lead on implementing innovative changes Mentor, and potentially lead, PMs working in similar product / problem areas nn About You: nn Worked for 8-10+ years in a product management capacity at a technology driven organization You have run a team of Product Managers or Business Analysts  Provided top-quality written and in-person presentations to strategic and executive leaders.

You can simplify the most complicated concepts for any audience Carry deep technical expertise and ability to understand data, integrations, and platforms.

You can envision how systems work together on top of sophisticated platforms to serve multiple user groups.

Have a history of successfully working with users in sales and operations, understanding their needs and crafting improvements to meet those needs Learn new technologies quickly and can comfortably and effectively discuss the tradeoffs and benefits of various approaches with your engineering peers nn The Better mission is rooted in values that drive us.

nn We do what’s in the best interest of the consumer, not ourselves We have growth mindsets, not fixed ones We believe that success lies in execution, not credentials We act like owners, not just employees We work to find answers on our own, not wait for them to be given to us  We optimize for mission, not ego nn Our mission speaks for itself—we continue to outpace the industry at every turn.

We’ve recently joined forces in partnership with Ally Bank, and our backers have helped build some of the most transformative tech and finance companies in history.

Kleiner Perkins, Goldman Sachs, American Express, Citigroup, Activant Capital, Ally Bank, and others have invested in our vision for what homeownership can be.

nn nn Better is an equal opportunity employer.

We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, age, or any other basis protected by law.

All employment decisions at Better are based on a person’s merit, business needs, and role requirements.

nn nn Depending on your location, the California Consumer Privacy Act or other laws may regulate the way we manage the data of job applicants.

For further information on how we collect data of job applicants, please click here .

By submitting your application, you are agreeing to our use and processing of your data as required.

nn nn Are you legally eligible to work in the U.S.?

 * n –
– nn nn Will you now or in the future require visa sponsorship for employment at Better.com?

 * n –
– nn nn What are your total annual compensation expectations?

n nn nn At Better, we are committed to diversity and inclusion and creating an environment of growth for all of our employees.

We recognize the unquestionable value of building a truly diverse workforce and the power of diverse perspectives necessary to achieve our mission of accessible homeownership.

This is why we are committed to utilizing actionable data to inform our strategies to make sure we attract, retain and develop talent from all backgrounds, including underrepresented minorities.

nn nn Below is a set of voluntary demographic questions.

If you choose to complete this form, the responses will be used, in an anonymized and aggregated manner only, to help us identify areas for improvement in our process.

Your responses, or your choice to not respond, will not be associated with your specific application and will not in any way be used in the hiring decision or thereafter, and your choice and your response will not otherwise subject you to any adverse treatment.

nn nn I identify my gender as n Female n Male n Non-binary / third gender (Inclusive of bigender, agender, androgynous, gender fluid, gender non-conforming) n I prefer to self-describe n I prefer not to say n nn nn I identify as transgender n Yes n No n I prefer to self-describe n I prefer not to say n nn nn I identify my sexual orientation as n Asexual n Bisexual, pansexual, and/or queer n Gay and/or lesbian n Heterosexual n I prefer to self-describe n I prefer not to say n nn nn I identify my ethnicity as (mark all that apply) n Alaskan Native / American Indian / Indigenous American / Native American n East Asian (inclusive of Chinese, Japanese, Korean, Mongolian, Tibetan, and Taiwanese) n South Asian (inclusive of Bangladeshi, Bhutanese, Indian, Nepali, Pakistani, and Sri Lankan) n Southeast Asian (inclusive of Burmese, Cambodian, Filipino, Hmong, Indonesian, Laotian, Malaysian, Mien, Singaporean, Thai, and Vietnamese) n Diasporic African Black (inclusive of Latin America and the Caribbean) n African Black n US Born Black (inclusive of descendants of enslaved people in the United States) n Latinx n Middle Eastern n Pacific Islander n White n I prefer to self-describe n I prefer not to say n nn nn Veteran status n Yes, I am a veteran n No, I am not a veteran n I prefer to self-describe n I prefer not to say n nn nn nU.S.

Equal Opportunity Employment Information (Completion is voluntary)n nn Individuals seeking employment at Better.com are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

nn nn Completion of the form is entirely voluntary.

Whatever your decision, it will not be considered in the hiring process or thereafter.

Any information that you do provide will be recorded and maintained in a confidential file.

nn Gender Please select Are you Hispanic/Latino?

Please select Race & Ethnicity Definitions nn If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure t