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Manager, Quality

Proampac

This is a Full-time position in Highland, NY posted January 25, 2023.

ProAmpac is a leading global flexible packaging company with comprehensive product offerings. We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We are guided in our work by five core values that are the basis for our success: Integrity, Intensity, Innovation, Involvement and Impact. We collaborate, so you succeed. We are moving flexible packaging forward by redefining innovation through collaboration within our own company and with our customers and suppliers.

Benefits: 401(k) Matching, Dental Insurance, Employee Assistance Program, Flexible Spending Account, Health Insurance, Life Insurance, Paid Time Off, Parental Leave, Referral Program, Vision Insurance and much more.

The Quality Manager operates under the supervision of the Plant Manager with direction from the Division Director of Quality and is responsible for the Quality Management System employed by ProAmpac including, but not limited to the development, setting and enforcement of procedures, policies and standards affecting the Quality of our products. The Quality Manager has ultimate responsibility and is accountable for ensuring that finished goods meet the specifications of the company and its customers.
  • Responsible for ensuring that the Quality Management System (ISO, SQF, BRC, GFSI) is being followed.
  • Work in conjunction with Manufacturing Management to ensure that all manufacturing and Quality Assurance procedures are being performed.
  • Responsible for ensuring that all quality personnel are trained to perform their respective job functions.
  • Responsible for the direct supervision of the QA supervisor(s) and Lab Technicians.
  • Participate in the establishment of quality specifications.
  • Visit customers and suppliers when necessary.
  • Responsible for all activities associated with external audits.
  • Manage customer complaint and reject process to ensure accurate root cause analysis, timely response, and determination and implementation of corrective actions.
  • Monitor site quality metrics and develop counter measures as needed.
  • Work with manufacturing to ensure product conformance through documented process monitoring and process controls methods.
  • Perform other assignments as requested by the Plant Leadership and Quality Director
  • Must be able to lift up to 50lbs
  • Travel up to 25% required
  • BS Degree in technical area plus five years’ experience in Quality/Manufacturing or ten years’ relevant experience
  • Prior audit experience and knowledge of ISO 9001, GMP, GFSI required
  • Strong data management skills preferred.
  • Demonstrated understanding of fact-based decision-making and analytical processes related to quality management and process improvement.
  • Effective coaching, training and facilitating experience