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Project Manager


This is a Full-time position in New York, NY posted January 10, 2022.

Project Manager

REMOTE – Must be in NYC Area

12 Month Contract


  • Accountable for day-to-day study management
  • Work with team of ~14 data collection associates ensuring they are meeting or exceeding project KPIs/SLAs
  • Set study milestones, assign tasks and monitor task progress, working with team if a study milestone is in danger
  • Perform risk management to minimize project risks
  • Time management and approval
  • Train new DCAs on team processes and study protocols
  • Monitor both study results and individual results
  • First level support and troubleshooting
  • Participate in all activities designed to maintain data reliability/integrity, and attend trainings and other scheduled meetings
  • Maintain error/incidence log
  • Look for data anomalies and investigate root cause
  • Assisting with onboarding and off-boarding of teams, coordinate training
  • Collaborate with Program Manager and Project Management team to develop process improvements
  • Report and escalate to management as needed
  • Participate in post-mortems
  • Lead team-building activities
  • Communicating with key stakeholders
  • Status reports


  • Minimum of 2-years project management experience
  • Excellent client-facing and internal communication skills.
  • Excellent written and verbal communication skills.
  • Must be 18 years of age or older.
  • High school diploma or equivalent
  • Authorized to work in the U.S.
  • Reside in close proximity to NYC metro area (mileage TBD) and able to commute to NYC once/twice a month.
  • Experience working with computers, such as navigating between applications, installing software, and troubleshooting issues. Private and secure, in-home internet access.
  • Capable of following oral and written instructions (in person or over recorded or live video conferencing).
  • Capable of sitting in front of a computer screen and reading text and following instructions on the screen for the duration of the data collection.
  • Able to efficiently complete projects with diligence.
  • Able to grip or touch objects with your hands.
  • Able to see with normal visual acuity with or without corrective lenses.


  • Project Management Professional (PMP) certification preferred but not required
  • Familiarity with Windows navigation and commands.
  • Typing expertise and ability to type with 10 fingers without looking at your hands.
  • An undergraduate student in college/university OR a bachelor’s degree.
  • Proficiency in software applications such as – Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
  • Previous experience with observational research data collection in a laboratory setting.