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Regional Director of Nursing – Gouverneur

NYC Health + Hospitals

This is a Full-time position in New York, NY posted February 15, 2021.

About NYC Health + Hospitals

NYC Health + Hospitals/Gouverneur provides primary and specialty outpatient care through its Diagnostic and Treatment Center (D&TC) and residential care for the elderly and infirmed in its 295-bed Skilled Nursing Facility (SNF). Gouverneur recently completed a $250 million modernization project to offer enhanced, cutting edge healthcare services in a state of the art space. NYC Health + Hospitals/Gotham, Gouverneur’s D&TC is the largest freestanding D&TC in New York, providing more than 250,000 visits per year on the Lower East Side. Gotham Health| Gouverneur provides a comprehensive array of on-site services, including primary care, pediatrics, women’s health, dentistry, behavioral health, podiatry, optometry, ENT, digital imaging, infectious disease, and other specialties and sub-specialties. NYC Health + Hospitals/Gouverneur Skilled Nursing Facility provides 24-hour care for individuals in need of short-term, long-term care or hospice care. The facility is rated as a Best Nursing Home by US News and World Report. Post-Acute Care services include physical therapy, occupational therapy, speech and audiology, and vocational rehabilitation.

Job Description


Works regionally in conjunction with Gotham Health administrative and medical leadership to develop and implement the strategic plan of the assigned regional community health sites. Acts as a change agent, leader and role model for the nursing profession with the goal of having nurses work at the top of their licenses. Provides guidance and develops action plans to address patient care issues.


Finance and Budget: Assist in developing operating budget for personnel service (PS) and other than personnel services (OTPS). Monitors variance activity on a monthly basis. Consistently reviews department budget and implement cost containment strategies as needed. As part of the regional senior leadership team responsible for the designated sites productivity including monitoring & optimizing provider scheduling templates.

Patient Relations: Monitor patient complaints in conjunction with the Patient Relations representatives to identify trends and plans of correction. Work with departmental leadership to develop strategies to enhance the patient experience.


  • Ensuring the development, implementation, and enforcement of all policies and procedures, including patient rights in an outpatient primary care clinical setting.
  • Planning for, and administration of, the managerial, operational, and reporting components of a primary care.
  • Participating in the quality assurance program for participant care and staff performance. Develops and directs continuous quality improvement programs which achieve targeted patient quality of care outcomes.
  • Take responsibility to comply with applicable laws and regulations.
  • Ensuring the provision of staff orientation, staff education, and ongoing staff training in accordance with state regulations.
  • Ensuring all health care workers are protected from biological hazards consistent with state federal and CDC Guidelines.
  • Ensuring an OSHA/Infection Control program, records of work injuries, and employee health records are maintained and managed appropriately.
  • Ensures all clinical personnel practice infection control and standard precautions maintain compliance with all safety regulations.
  • Actively participates in planning and designing policies and procedures in collaboration with appropriate staff members.
  • Identifies work related improvement opportunities and analyzes them to identify causes/find solutions that improve teamwork and patient satisfaction.
  • Acts decisively to implement solutions to resolve critical issues or improve processes.
  • Communicates clear understanding of job responsibilities, task objectives, deadlines and performance expectations.
  • Shares up-to-date information on facility activities and policy changes in a timely manner.
  • Listens attentively to others. Tries to understand the meaning of the communication of others, perceives their needs and interests.
  • Works in harmony with others as a team leader.
  • Participates in on site regulatory surveys, i.e. VFC, Laboratory, Article 28, HRSA and development of Corrective Action Plans as needed.


  • Accepts full responsibility for his/her actions
  • Conducts and presents self in professional manner.
  • Demonstrates a willingness to look at new ideas and work in a changing environment.
  • Understands, verbalizes, and participates in the quality improvement process.
  • Monitors, supervises, and submits all mandatory state reporting to the DOH by mandatory deadlines.
  • Supervises, contributes, and participates in all mandatory and time sensitive sites specific RCA.
  • Supports initiatives designed to improve individual and organizational performance.
  • Overseeing the maintenance of all clinical equipment.
  • Overseeing Infection Prevention and Control Program.
  • Regional lead for creative and innovative paths forward in the front lines of nursing and patient care.
  • Must possess an understanding of Gotham’s Health overall strategic goals and have demonstrate a sense of commitment and passion to achieving those Goals.
  • Travel between sites as needed.

Performs other related duties as requested by the Chief Operating Officer and Chief Medical Officer of Gotham Health System

Minimum Qualifications

  • Licensed and currently registered to practice as a Professional Nurse in New York State; and,
  • A Master’s Degree in Nursing Administration or an equivalent field, and a minimum of four years of high-level responsible experience in nursing administration, three years of which shall have been in a hospital; or,
  • A satisfactory equivalent. However, all candidates must be licensed and currently registered to practice as a Professional Nurse in New York State.

Department Preferences

  • Current certification in Ambulatory Care Nursing, preferred.
  • Excellent communication skills, both oral and written.
  • Preferred Seven years of progressive leadership experience in Primary Care Setting

How To Apply

If you wish to apply for this position, please apply online by clicking the “Apply Now” button.