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Sales Operations Manager

Collibra

This is a Full-time position in New York, NY posted January 10, 2022.

Joining Collibra’s Sales Operations team:

Collibra is looking for an experienced Partner Operations Manager to join the Sales Operations team.

The Partnerships organization encompasses a unique and broad set of responsibilities at Collibra, including everything from collaborating with the leading software vendors to design new technical solutions and integrations for customers, to creating thought leadership with the world’s leading consulting and advisory firms.

In this highly visible role, this position will partner closely with the leader of the Partnerships organization to drive successful outcomes in all of these areas. 

The responsibilities of this role include virtually every aspect of running a Partnerships organization, including but not limited to organizational design, annual planning, systems design and project management, and management of operating metrics.

This is a cross-functional and high-impact role that will be expected to define their own priorities, influence across and up the organization, and own the execution of key partner team initiatives.

You should have strong analytical and project management skills, enabling key business stakeholders to understand requirements, shape deliverables, and drive solid execution. 

The first few months in this role will be spent working alongside the outgoing Partner Operations Manager before his departure for business school in the summer of 2022.

This position will be located in the US, where our VP of Sales Operations and SVP of Business Development is based. 

The Partner Operations Manager at Collibra is responsible for:

  • Design metrics intended to measure the performance of the partnerships team against its annual and quarterly objectives, develop the reporting infrastructure to measure those metrics, and ensure their accuracy as they are tracked throughout the year
  • Engage with cross-functional teams such as Finance, Marketing, IT, Legal, Sales, Professional Services, Customer Success, and Product to stand up new systems, processes, and programs intended to help achieve the objectives of the Partnerships organization
  • Define rules of engagement between the Sales and Partnerships teams to support emerging go-to-market initiatives
  • Partner with the leader  of the Partnerships organization to lead the annual planning process, including priority
    – and target-setting, capacity planning, alignment with cross-functional leaders, and defining an operational plan
  • Manage operational activity related to supporting the Collibra Partner Program, including partner onboarding, performance measurement and communication, and compliance to program requirements such as submission of business plans and customer success stories

You Have:

  • 5+ years of experience in Sales Operations, Consulting, or related function;  3+ years experience with Salesforce CRM (or similar) relational database systems
  • Experience working with sales leadership stakeholders in Partnerships organizations; experience in high growth SaaS preferred
  • Track record of breaking down complex problems and proposing / effectively communicating thoughtful recommendations 
  • Track record of driving high impact, cross-functional change initiatives
  • Bachelor’s degree preferred
  • Familiarity with Tableau and ability to create basic real-time reporting dashboards preferred

You Are:

  • Relentless in wanting to deliver accurate insights to stakeholders
  • Passionate about being a data-driven problem solver, able to approach problems from multiple perspectives
  • Able to balance and prioritize dozens of ongoing projects and initiatives impacting a diverse set of stakeholders
  • Fluent in telling meaningful stories through the use of data and visualizations
  • Highly collaborative and empathetic;  hands-on and willing to roll up sleeves to address operational issues

Reporting to Collibra’s VP of Sales Operations, measures of success are:

  • Within your first month, you will immerse yourself in in the day-to-day operations of the Partnerships team, familiarizing yourself with the different roles Collibra’s partners play in supporting the company’s success, team priorities/objectives, and KPIs
  • Within your third month, you will own a handful of critical cross-functional projects supporting the success of the partner team
  • Within your sixth month, you will take the place of the outgoing Partner Operations Manager and assume overall responsibility for the programs, systems, and reporting supporting Collibra’s Partnership organization

Benefits at Collibra:

We strive to provide all Collibrians with competitive and cost-efficient benefits that are aligned to our company values.

As a high-growth company, our goal is to offer flexibility and choice with our benefits programs to support the evolving needs of our changing workforce.

The specific offerings will differ slightly by region but our { Be}well benefit programs encompass the following strategic pillars:

  • {Be}Healthy: Healthcare for yourself and eligible dependents (inclusive of partners/domestic partners), mental health resources and care, tax-advantaged accounts, income protection, discount programs and more!

    Additionally, we encourage employees to treat their whole self by offering a bi-monthly calendar of events and programming dedicated to our {Be}well initiatives which focus on wellbeing areas including emotional, professional & social, financial, physical, allyship & belonging and giving back.

  • {Be}With Family: We offer multiple types of leave so that you can spend time with loved ones, including parental leave, caregiver leave and our annual family day.

    These are all complementary to our culture in which we value output over hours!

  • {Be}Kind: Collibra For Good, Unconscious Bias & Allyship training, Diversity Equity and Inclusion (DEI) Strategy, Environmental Social Governance (ESG) strategy, racial equity awareness programs and Collibra-led fundraisers.
  • {Be}Unplugged: Our paid time off programs include vacation, holidays, sick time and compassionate/bereavement leave.

    We also offer remote-friendly meditation sessions and cooking lessons – all of which you’re actively encouraged to use!

  • {Be}Informed: Competitive compensation, bonus potential, private company equity, merit reviews and promotion cycles, company pension, discounts programs, access to LinkedIn Learning, employee referral program, employee rewards & recognition, development programs and more!
  • {Be}Together: Community and belonging with our Employee Resource Groups (ERGs) and personal interest groups, ERG-driven events, speaker series, and celebrations, a dedicated DEI council, the virtual Collibra cafe, trivia, bingo games and much more! 

When in-person (office) life resumes, we look forward to more snacks, catered lunches, team offsites and social events (think holiday gift exchange, fundraising events, happy hours, celebrations and more)!

Equal Opportunity:

At Collibra, we’re proud to be an equal opportunity employer – which ties directly to our core value, “open, direct, and kind.” We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. 

With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category.